Privacy Policy
Last Updated: 08/07/2026 – This Privacy Policy explains how we collect, use, and protect your personal information.
At Fast Forwarding Ltd, we are committed to protecting your privacy and safeguarding your personal information. As part of this commitment, our Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our website, services, and business operations.
Additionally, this Privacy Policy explains your data protection rights, our approach to information security, and the steps we take to comply with applicable privacy laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Furthermore, by clearly explaining our data handling practices, we aim to provide transparency, build trust, and give you confidence that your information is handled responsibly.
To maintain accuracy and compliance, this Privacy Policy is reviewed regularly and updated where necessary to reflect changes in legislation, services, or business practices.
1. Who We Are
Fast Forwarding Ltd is a freight forwarding company registered in the United Kingdom.
Company Registration Number: 16496008
Registered Office: 128 City Road, London, EC1V 2NX
Email: info@fastforwarding.co.uk
Phone: +44 (0) 330 133 5184
For the purposes of data protection legislation, Fast Forwarding Ltd acts as the data controller under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Therefore, we are responsible for ensuring that your personal information is collected, processed, and protected appropriately.
2. Information We Collect – Privacy Policy
To provide our freight forwarding services effectively, we may collect and process different types of personal information in accordance with this policy.
Specifically, the information we collect may include:
Identity Information – For example, your name, company name, and job title.
Contact Information – This includes your postal address, email address, and telephone number.
Business and Shipment Information – Additionally, we may collect freight details, shipment origins and destinations, customs documentation, and other information required to manage logistics services.
Marketing Preferences – Where applicable, we may collect your preferences regarding receiving marketing communications from us.
Technical Information – Furthermore, we may collect technical information such as your IP address, browser type, browser version, location information, time zone settings, and website usage data.
3. How We Collect Your Personal Data
Generally, we collect personal information through several different methods, depending on how you interact with us.
For example, we may collect information through:
Direct communication: When you contact us by email, telephone, post, or through our website.
Website interactions: Including contact forms, quotation requests, cookies, and analytics tools.
Business transactions: Such as service agreements, shipping instructions, and customer enquiries.
Third-party providers: Including customs agents, carriers, and courier companies involved in delivering our services.
In addition, we only collect information that is necessary for providing our services and meeting our legal responsibilities.
4. How We Use Your Information – Privacy Policy
To deliver efficient freight forwarding services, we use your personal data for several important purposes.
Specifically, we may use your information to:
– Provide, manage, and deliver freight forwarding and logistics services.
– Respond to enquiries and provide customer support.
– Improve our website, services, and customer experience through analytics.
– Process shipments and manage customs and regulatory requirements.
– Maintain accurate business records and fulfil legal obligations.
– Send service updates and marketing communications where appropriate consent has been provided.
Furthermore, we process information responsibly to ensure our services remain secure, reliable, and compliant with applicable regulations.
5. Legal Basis for Processing Personal Data
In accordance with applicable data protection laws, we process your personal information using the following legal grounds:
Consent : Where required, we process information when you have provided permission, such as for receiving marketing communications.
Contractual Necessity : Similarly, we process information where necessary to provide services, manage agreements, and fulfil contractual obligations.
Legal Obligations : Additionally, we may process information where required to comply with laws, customs requirements, reporting obligations, or regulatory duties.
Legitimate Interests : Finally, we may process information where it supports our legitimate business interests, including improving services, managing operations, and providing customer support.
6. Sharing Your Personal Information – Privacy Policy
Where necessary to provide our services, we may share personal information with trusted third parties.
For example, this may include:
– Logistics providers, carriers, couriers, and customs brokers.
– IT service providers and website hosting partners.
– Government bodies, regulatory authorities, or legal organisations where required.
– Professional advisers, including accountants and legal consultants.
However, we do not sell your personal information to third parties.
7. International Data Transfers
Where your shipment or service requires international processing, your personal information may need to be transferred outside the United Kingdom.
In such circumstances, we ensure appropriate safeguards are implemented, including:
– Standard Contractual Clauses (SCCs) approved by relevant authorities.
– Data processing agreements with trusted service providers.
– Appropriate technical and organisational security measures.
As a result, your personal information remains protected when transferred internationally.
8. Data Retention – Privacy Policy
To ensure compliance and transparency, we retain your personal information only for as long as necessary to fulfil the purposes for which it was collected.
However, retention periods may vary depending on the type of information, the services provided, and our legal, accounting, regulatory, and reporting obligations.
Once information is no longer required, it will be securely deleted or anonymised where appropriate.
9. Your Data Protection Rights
Under the UK GDPR, you have several rights relating to how your personal information is processed.
These rights include:
– Accessing the personal data we hold about you.
– Requesting corrections to inaccurate or incomplete information.
– Requesting deletion of your personal data where applicable.
– Objecting to or restricting certain processing activities.
– Requesting transfer of your personal data through data portability.
– Withdrawing consent where processing is based on consent.
– Making a complaint to the Information Commissioner’s Office (ICO).
If you wish to exercise any of these rights, please contact us at info@fastforwarding.co.uk.
10. Cookies and Website Tracking – Privacy Policy
In addition to collecting information directly, our website uses cookies and similar technologies to improve functionality, analyse performance, and enhance your browsing experience.
You can also manage or disable cookies through your browser settings. For further information, please refer to our Cookie Policy.
11. Changes to This Policy
From time to time, we may update this Privacy Policy to reflect changes in our services, legal requirements, or data protection practices.
Therefore, the latest version will always be available on our website, with the most recent update date clearly displayed.
12. Contact Us
Finally, if you have any questions about this Privacy Policy, your personal information, or how we manage your data, please contact us:
Fast Forwarding Ltd
Email: info@fastforwarding.co.uk
Phone: +44 (0) 330 133 5184
Address: 128 City Road, London, EC1V 2NX